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How to Contact PPV

Please note that we are an appointment only service and our opening times are from 9.30am until 2.30pm, Monday to Friday. Please make an appointment by using one of the contacts below. If you leave a message, we will endeavour to get back to you within 3 working days.

E-mail is our preferred method of contact.

PPV Manager email:

PPV Admin email:

Phone: 07712 439159 please note that we are only able to take calls on a Tuesday, Wednesday and Thursdays only between 10am-2pm

We’re situated just off of Highland Road, Southsea at The Frank Sorrell Centre:

The Frank Sorrell Centre
Prince Albert Road

What Matters Most to Unpaid Carers – Healthwatch Portsmouth Campaign

Giving Portsmouth’s Unpaid Carers a Voice

Many people across Portsmouth became unpaid carers overnight when lockdown was imposed, increasing their responsibilities to look after older, disabled or seriously ill loved ones and relatives instantly.

With day care centres and respite closed down, it left carers in a particularly challenging position. Healthwatch Portsmouth is today launching its What Matters Most to Unpaid Carers campaign to give unpaid carers a voice.

We want to hear what caring during the pandemic has been like and how things need to change going forward, particularly with the virus still in circulation.

Siobhain McCurrach, Head of Healthwatch Portsmouth, said: “We undertook a general Covid-19 survey back in July, to ask people how they found accessing health and care services during the pandemic. At that time, carers told us they felt “left to get on with things”, so we want to find out more about the problems and what can be done to support carers moving forward.”

“The hardest thing for me has been trying to look after a 94-year-old with dementia. We have just been left to get on with it.”

This was just one of the responses which we received from carers to our general survey, which raised alarm bells so now we want to hear from carers across the county and have launched a county-wide survey to hear their views.

There are a number of ways people can share their views with us:

Complete the survey online:

Call us: 023 9354 1510

Email us:

Solent NHS Trust Children’s Health Services

Updated information regarding from The Solent NHS Trust Senior Leadership Team, Portsmouth and South East Hampshire. Confirming that their services are still operational and open during this second Covid-19 lockdown.

PPV Parent Appreciation Award

The Appreciation Award was created by the Shaping Better Future Together, our co-production steering group, in order to celebrate and recognise professionals who have helped parents and families of children and young people with special educational needs and disability.
We often receive more complaints than compliments so it is important to recognise that there are individuals who are committed to making a difference to parent carers and their families.
We want to highlight good practice by sharing the positive impact these professionals are delivering to local families.
We usually give the award in person and we will get in touch to let you know about their reaction!

Thank you!

PPV is a Parent Carer Forum. What is a Parent Carer Forum?

A Parent Carer Forum (PCF) is a group of parents and carers with children/young people aged 0-25 with SEN/disabilities from a local area. The aim is to make sure that services in their area meet the needs of children and their families.  

This is achieved by gathering the views of local families and by working in partnership with local authorities, education settings, health providers and other providers to highlight where local services, processes and commissioners are working well, or challenge when changes or improvements need to be made. 

Portsmouth Parent Voice represents the views of parents in Portsmouth, however, does not advocate for individual families. PPV is not a support service. PPV has a steering group of parents who lead this and listen to the views of other parents in the local area to make sure they know what is important to them. PPV is keen to make contact with as many parent carers as possible across the city.

In the United Kingdom, there are now forums in almost all local areas, for more information on Parent Carer Forums, please check out the National Network of Parent Carer Forums (NNPCF) website. NNPCF is the independent national voice of parent carer forums.

Natalie’s Blog Part 7

Welcome back everyone.

It has been a busy term and with us back in lockdown Portsmouth Parent voice are just as busy working to makes sure families voices are heard.

PPV have been busy attending meetings across the SEND Strategy and have now joined new meetings in regards to SEND, SEND school places, SEND home learning, BLM, CAMHS contract monitoring and many more.

PPV have been working on the ND Profile tool for a year now in co-production and we are now at the research ethics stage and facilitating training for all professionals who will take part. The interest has been incredible and recognised nationally as other Local Authorities share an interest in the model Portsmouth are planning to use to support children and young people in the city.

PPVs Shaping Better Futures group met for their annual Dragons Den. Professionals brought many projects along to be shaped and developed by the group. They came up with some new ideas of working and now have their year plan.

PPVs SBFT group are also looking for parent carers with children under 6 years old with SEN/Disabilities to join their group, if you would like to get involved in this it would be great to hear from you.

PPV are working on recruiting Parent reps to join our steering group and have included some information and our terms of reference for you to take a look at, if you are interested please email or to get started.

PPV have been busy feeding back to the NNPCF on all issues arising from lockdown and the return to school and have been supporting families where this has not been an easy process.

PPV are planning on running a monthly support group which would be face to face, these will be alongside our virtual coffee mornings. So please keep a look out for updates on this as it would be bookings only due to COVID regulations.

Our Steering Group got together and discussed many items and came up with lots of training and themes for events, its been really exciting to be able to start planning events again. PPV will also be welcoming 8 new Parent reps who will be joining our steering group in December and January.

PPV understand that lockdown part 2 is going to impact families in Portsmouth a great deal over the coming weeks and are here to listen to your feedback on services in the city so please let us know if something is or isn’t going well so we can work with the service to make improvements.

Stay safe and well.

Natalie’s Blog Part 6

Welcome back…..

The summer break has flown by and I can’t believe in a few days my little dude is due to start secondary school. The summer has been filled with many highs and lows and very little selfcare time which I think many of you can relate too.

My little dude has struggled with socialising and communicating with others and has probably become more withdrawn over the summer then during lockdown, which has had a knock on effect as I continued to work the odd days over the summer and with no summer clubs he’s been home with me.

I’ve had many zoom meeting were he has come in and during one meeting even my teenagers managed to come in on the call and as a parent naturally I apologised and that is when I realised I was apologising for meeting the needs of my children.

The whole COVID -19 situation had put me in a position where I felt the need to apologise for doing something I naturally do all the time, COVID -19 has turned our worlds upside down and inside out and a lot of families including myself have gone through the past few months with little to no support.

I have been blessed with my bubbles which have kept me in touch with the adult world where I could laugh, cry and create memories and well WhatsApp has become the most used app on my phone.

I have found watching my children become new versions of themselves increasingly difficult wondering if they would be like this if it wasn’t for COVID -19, I watched my daughter cry over the ALEVEL saga and spend days and nights riding the rollercoaster of emotions with her and then got to celebrate her results A*A*A and now get to watch her plan her move to Oxford University as she embarks on the next step in her journey of life.

I am still unsure how I feel about the return to school…who does, but I am remaining positive in front of my little dude as I do not want him to see my concerns I am sure he picks up on my vibes already…I’m only human so it’s inevitable he will pick up on them, so don’t beat yourself up for feeling anxious.

I found the preparation, limits of school uniform, cost, fitting all stressful as which child wants to shop for school uniform let alone try it on outside, he put it on and of course I cried not because he’s grown up but because I have no idea what September or the coming months holds for him.

So I say to all families take it one day at a time, talk to your friends and family about your worries and make contact with your education setting if your concerned. This weekend my friend took me through things step by step to support me in working out a plan because even I don’t have it together all the time.

In the land of Portsmouth Parent Voice we have been supporting Solent Therapies with interviewing new assistants, running drop in sessions on returning to school with the support of the Portsmouth Educational psychology service and CAMHS.

We have continued to support PCC in the school welcome back plans and our future plans to work in co-production.

The Neuro diversity Project has been a weekly occurrence, we have been working in co-production on the up and coming training for professionals and finishing the tool kit.

We have also added a new member to our team over the summer, so I am sure you would all join us in welcoming Hannah, our new Administrator, to the team. ‘Welcome Hannah’.

We will be returning to office soon and we look forward to planning events for parent carers over the next few months.

So remember take it one day at a time and we will get through this together.

Impacting on You Newsletter – July 2020

Please click on the FLOWER to read the July Newsletter.